Frequently Asked Questions
Various private companies try to fill this gap by offering GeoIP databases. These databases store a geographical location for any IP address. Some of these databases are just more accurate than other and some of them are just more up-to-date than others. As it's not always possible to determine the exact geographic location of a host and as IP addresses can change owner at any time without further notice, errors in these databases are pretty much unavoidable.
As some content providers tend to block IP addresses as soon as they know these are used by a VPN service, companies offering VPN services have to change IP addresses on a regular basis. Unfortunately IPv4 addresses have become rare and thus companies started to sell so far unused addresses to third parties. This is a common source of errors in the databases which often still attribute these addresses to their previous owner and location. Nonetheless we can assure you that all our servers are really physically located in the country and city they claim to be, regardless what any GeoIP database believes where they are.
If you see errors in a GeoIP database, please drop us a short note, so we can get in contact with the company operation that database to have them fix this mistake. Of course, if you know the company , feel free to also drop them a line, which is often enough to have the error fixed in a timely manner.
This link will directly take you to your profile administration:
https://apple.co/2Th4vqI
You will find all running subscriptions under "Subscriptions." You can also disable the automatic extension of your subscriptions.
No, there are no data limits or restrictions for VPN Tracker World Connect.
It is of course also possible to use World Connect with the VPN Tracker 365 App.
For your Mac:
Visit our website https://my.vpntracker.com and log in using your equinux ID and password.
Open the section "Products & Subscriptions" to find all purchased plans and the term of your subscription.
Click "Payment methods" in the sidebar to manage your subscription.
For iOS:
All Apple subscriptions are managed in iTunes on your computer. This link will bring you directly to the management area for your profile:
https://apple.co/2Th4vqI
When you are using your mobile device:
‣ Go to the App store app. ‣ Tap on your Apple ID. ‣ Click on "Subscriptions." ‣ Choose VPN Tracker World Connect.
Data security and data protection are very important topics for us. Because of this we developed VPN Tracker World Connect.
We don't keep any logs about your usage. We don't save any user information about your usage, the duration of your connection or which connections you are using.
As #1 VPN client for Mac, we have many years of experience in data security and VPN.
- Germany
- Austria
- United States
- Australia
- Brazil
- Canada
- France
- Japan
- Luxembourg
- Netherlands
- New Zealand
- Singapore
- Spain
- Sweden
- Switzerland
- United Kingdom
‣ Choose "File" > "New" > "World Connect Destination"
‣ Then, choose "World Connect" and "Countries"
‣ Check your country of choice:
Then, click "View information" in the top right of the window, enter your password if prompted and scroll down until you see the subheading "Manage". Here you will be able to see how many subscriptions you have associated with your account.
Click on "Manage" to view and edit your subscriptions on your Mac.
You can find out more information from the Apple Support website.
Connect to your VPN on the go on your iPhone or iPad using the new VPN Tracker for iOS app.
- Multiprotocol VPN support
- High speed connections
- Zero-config VPN - thanks to TeamCloud & Personal Safe technology
Test VPN Tracker for iPhone and iPad.
You can even use VPN Tracker World Connect to encrypt your internet traffic through a VPN connection via different countries. Here is a list of countries you can connect to with VPN Tracker World Connect:
Cancel, pause or change subscriptions on Google Play
If you want to view and manage your subscriptions on the Apple AppStore, proceed as follows:
View or cancel subscriptions
To get started, you just need to
- Download VPN Tracker 365
- Create an account
- Verify your email address
Then, once you have configured your connection, you'll see a free demo option in the store window that pops up.
Note: If you don't see the free demo option, please click the account popover at the top left of your screen to verify your email address first.
‣ Open "System Preferences."
‣ Click "Language & Region."
‣ Change to your preferred language by dragging your selected language to the top of the list.
‣ Close your software. For example, with VPN Tracker, you can do so by choosing "VPN Tracker" > "Quit VPN Tracker."
‣ Reopen the software.
If you're experiencing issues with your World Connect connection in VPN Tracker, here's what to do:
1. Contact Support
In VPN Tracker, go to the Help menu and select "Contact Support".
In the window that opens:
- Enter "World Connect Issue" in the subject line.
- Describe the problem you're having so our support team can help you quickly.
2. Try These Steps in the Meantime
- If you're using a country-specific connection (e.g. "United States"), try unchecking the "Fastest Destination" option.
- Once unchecked, you can manually choose from the available cities (e.g. New York, Los Angeles, Miami, etc.).
- Try connecting to a different city to see if the issue is specific to one location.
These steps often help resolve temporary connection issues.