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Frequently Asked Questions

What is the maximum recording duration?
 

A typical recording takes up about 30-45 MB of space per minute on your iOS device. So an average movie will take up about 2-3 GB of space.

Where do I find my tizi Code?
 
Every tizi has its own tizi Code. You will find the tizi Code for your device here:
  • On the first page of the Quick Start Guide
  • In the battery compartment of your tizi Wifi and tizi+
What TV receivers can I use with TV for Mac on my computer?
 

With TV for Mac you can use these USB TV receivers with your Mac:

  • tizi for Mac (DVB-T)
  • TubeStick mini Rev. 2 (EQ20511)
  • tizi Video Recycler as well


  • In addition TV for Mac also supports these TV receivers that you connect wireless with your Mac:

  • equinux tizi WiFi
  • equinux tizi+
  • tizi WiFi by Belkin
  • iCube Tivizen nano
  • Hauppauge myTV 2GO
  • Elgato Tivizen


  • You don't have a TV receiver yet? Visit our website www.tizi.tv for more information about tizi TV receivers.

    I purchased a tizi USB stick. Where can I download tizi.tv for my Mac?
     

    Please download the tizi.tv App for your Mac from our website:

    www.tizi.tv/app

    Just enter here the tizi code you find in the instruction booklet.

    Can tizi pick up DVB-T2 or H.264 (MPEG-4) channels?
     

    DVB-T2 signals are currently not supported by tizi, tizi+ of tizi for Mac (DVB-T). tizi supports all channels that broadcast using the MPEG-2 video and MPEG-1 Audio Layer II standards.

     

    No! Nothing, 0, zero, nill, null, zip, zilch ... This is one of the best things about tizi!

    Because tizi uses Wi-Fi to broadcast its signal, your data plan is never touched when using your tizi. No 3G, no 4G, no extra cost.

    Which is the right Mac software for me?
     

    download Mac software for tizi for Mac (DVB-C) via: www.tizi.tv/app

    download Mac software for tizi for Mac (DVB-T) via: www.tizi.tv/app

    download Mac software for tizi for WiFi via: www.tizi.tv/app or from Mac App Store

    You will find the tizi code in the instruction booklet for your device. For legal reasons tizi.tv from the Mac App Store does not contain the required audio codecs for your tizi hardware.

    Where can I download the tizi App for iOS 9?
     

    You're using an iPhone or iPad with iOS 9 and tizi go?

    Visit our website and log in using your equinux ID and password.

    You can also register your tizi go if you have not done so.
    After logging in, you can download the tizi go app.

    What are the differences between tizi.tv from the Mac App Store and the version I can download from the tizi.tv website?
     

    In order to use tizi for Mac on your computer, there are some audio codecs necessary. For legal reasons these codes are not available in the tizi.tv version from the Mac App Store.
    Because of this the version from the Mac App Store supports only certain tizi devices:

  • You purchased tizi for Mac DVB-T or DVB-C? In this case, please download tizi.tv for Mac via my.tizi.tv
  • You are using tizi or tizi+ with an iPad or iPhone and want to watch TV also on your Mac? In this case you can download tizi.tv from the Mac App Store. You will need the in-App purchase "tizi Wifi Support".
  • How much disk space do I need for one hour recoding?
     

    The amount of disk space you need for your recodings depends on the used video. A one hour recording has an approximately size of 1.6 GB.

     
    Which channels will I be able to pick up with tizi?
     
    The exact number of channels you'll be able to watch with tizi depends on where you live and how strong the TV signal strength in your area is.
    Check out the Digital Television Map to get an idea of which channels you'll be able to pick up.
    Which video format are you using?
     

    All recordings are saved as MPEG-2 in tizi.tv and can be opened and viewed in QuickTime, VLC media player or Handbrake . We don't use an own, proprietary format. You can share your recordings (via Vimeo, Messages, AirDrop, Email and Facebook) or export them to MP4 to use them in iMovie.

     
    Where do my recordings get saved?
     
    In the basic settings, under Film > tizi.tv – you can always change the location of where your recordings will be saved.
    Why does my laptop's internet connction stop working, as soon as I start using tizi?
     

    In order to send your TV picture wirelessly to your device, tizi needs to transmit a fairly large amount of data across its wireless network. For optimal performance you should place tizi away from other wireless devices.

    When you turn tizi on, it tries to find a wifi channel that isn't being used. If it can't find an empty channel, tizi will share a wifi channel with other devices. If you notice performance issues with your other devices, try placing tizi further away from other wireless devices, or try choosing a different wireless network channel on your wifi router or Apple Airport Base station. Check your wireless base station's manual for details.

    Can I use an adapter to hook-up my tizi for Mac to my Pad?
     
    No. However, you can use one of our mobile TV Hotspots, tizi or tizi+ for this.
    Does my Mac have to be on in order to record something?
     
    Yes, your Mac Must be on, and the tizi software must be running.
    What version of Mac OS X/macOS must my Mac run to use tizi.tv?
     

    tizi.tv supports OS X – macOS Sierra.

    Which video format is captured?
     
    The tizi app digitalizes as an MPEG-2 video.
    Whenever I connect bluetooth headphones to my iPad, tizi has reception issues.
     

    The bluetooth and wifi chips on the iPad and iPhone share a single antenna. So if you're using bluetooth headphones, your wifi performance will not be as good. This isn't noticeable if you're just surfing the web, as that only requires a small amount of data. But a TV signal requires a lot more data, so you may start seeing performance issues.

    We currently don't recommend using bluetooth devices while using tizi.

    Can I open my films directly with iMovie?
     
    First you ‘ll need to convert your video into an MPEG-4 file. To do this, go to the Recordings Library and choose the desired clip. Then click on the button, “Export to iMovie”.
    Where can I find a TV stick for my Mac?
     

    On our website www.tizi.tv you will find TV receivers for your Mac to receive digital TV on your computer.

    Can I watch tizi recordings on my TV
     

    Yes, if you have an Apple TV and an iOS device, you can watch your recordings or live TV with AirPlay Mirroring!

    You will need a strong network connection to allow it to work smoothly. Connecting your Apple TV via an ethernet cable is usually best for this.

    For tizi:
    Set up tizi so that it's set to tizi@Home mode which you can find instructions on how to do here. Connect tizi to the same network that your Apple TV is connected to, choose your channel and turn on Mirroring over AirPlay.

    So for example, once you've picked your channel on tizi.tv on your iPhone, double click the iPhone's home button, swipe twice on the row of apps to go left past the music controls and tap the AirPlay button.

    Which devices can I charge with the tizi charger?
     
    The tizi charger is optimized for charging the tizi battery optimiert. This can be used for the tizi, tizi+ and tizi battery.
    Can I pause live TV?
     

    Yes, you can use timeshift with tizi.tv and your iOS device – just hit pause!

    How can I view my tizi recordings on the iPad or Apple TV?
     
    Open your recorded shows with QuickTime and choose “Export to iTunes”. Now you can transfer your shows to the iPad or Apple TV. Alternatively, you can also use apps such as Handbreak for this.
    Help! My wife wants to throw away all our old video cassettes. What should I do?
     
    Get a copy of the tizi Video Recycler! Make a quiek digital copy of your tapes and then take them to the dump! You’re happy, and so’s your wife!
    How can I reset the tizi app so it's fresh and new again?
     

    If you can't seem to find any channels in the same place you used to find lots then it may be worth just resetting the app. To do this:

    • Please quit the app entirely by double clicking the home button, holding down on the tizi icon and pressing the red 'X' that appears.
    • Then go to the 'Settings' app on the iPad
    • Scroll down to tizi.tv > Reset App and Reset EPG > ON (both).
    • Then reset your tizi as well by poking a paperclip in the little hole on its side.
    Can I use tizi go with my iPhone 5 and Apple's Lightnig to 30-pin Adapter?
     
    Of course. We tested tizi go with the iPhone 5 and the Lightning to 30-pin Adapter and it works perfectly.