Frequently Asked Questions
By default, the tizi.tv app tries to optimize the channel search according to your location. If you think there should be additional channels that were not found during the channel scan you can do a thorough channel scan over all frequencies:
‣ Open the tizi.tv app and open the preferences (Cmd+,). ‣ Go to the “Application” section. ‣ Remove the checkmark for “Use Smart Location”. ‣ Select “Unspecified” in the country selection. ‣ Start a new channel scan via the menu entry “Channels > Search for Channels …”.Please note that tizi.tv is not able to play encrypted channels. This affects some HD pay-TV channels, for example.
With tizi DVB-C you can watch and record all unencrypted TV channels.
Additional Pay-TV channels are normally encrypted and cannot be decoded by tizi (even if you have a valid subscription).
tizi DVB-C uses a MCX connector. In the box you will find an adapter cable which converts MCX to IEC. This is the regular, "pluggable" antenna cable.
If you need an adapter for connecting an antenna cable with a screw thread, these adapters might by reasonable:
www.amazon.de
Besides the fee for your cable subscription there are normally no additional costs for using DVB-C.
With tizi DVB-C you can receive all unencrypted, free HD channels, which you can also watch on your TV. Encrypted Pay-TV channels cannot be watched with tizi DVB-C.
You can also record HD tv shows and movies with tizi.tv on your Mac.
The opening at the top includes an IR receiver und does not shine while watching TV.
There were remote controls in the past with dead batteries and missing battery compartment lids.
We are using your iPhone as remote control. For more information about remote controlling tizi.tv, please visit our website.
Please make sure that you are using your tizi DVB-C only with the original tizi MCX adapter cable. The adpater has been optimized for the frequency range tizi DVB-C is using.
The port at the side of tizi DVB-C isn't supported at the moment. Please do not connect any cable to this port (especially no USB mini cable!) to prevent any damage.
The opening at the top includes an IR receiver und does not shine while watching TV.
There were remote controls in the past with dead batteries and missing battery compartment lids.
We are using your iPhone as remote control. For more information about remote controlling tizi.tv, please visit our website.
With TV for Mac you can use these USB TV receivers with your Mac:
In addition TV for Mac also supports these TV receivers that you connect wireless with your Mac:
You don't have a TV receiver yet? Visit our website www.tizi.tv for more information about tizi TV receivers.
tizi.tv supports OS X – macOS Sierra.
In order to use tizi for Mac on your computer, there are some audio codecs necessary. For legal reasons these codes are not available in the tizi.tv version from the Mac App Store.
Because of this the version from the Mac App Store supports only certain tizi devices:
Please download the tizi.tv App for your Mac from our website:
www.tizi.tv/app
Just enter here the tizi code you find in the instruction booklet.
download Mac software for tizi for Mac (DVB-C) via: www.tizi.tv/app
download Mac software for tizi for Mac (DVB-T) via: www.tizi.tv/app
download Mac software for tizi for WiFi via: www.tizi.tv/app or from Mac App Store
You will find the tizi code in the instruction booklet for your device. For legal reasons tizi.tv from the Mac App Store does not contain the required audio codecs for your tizi hardware.
- On the first page of the Quick Start Guide
- In the battery compartment of your tizi Wifi and tizi+
On our website www.tizi.tv you will find TV receivers for your Mac to receive digital TV on your computer.