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Frequently Asked Questions

 
 
Why do you not sell tizi + Kit to the UK?
 

We're sorry!

Unfortunately the tizi power plug is only available in EU standard and, because the UK uses your individual 3 pin system, we don't want to sell you guys something that you'll just need to buy an adapter for when it arrives.

 
Can I choose where tizi+ recordings are stored?
 

You can choose to store live recordings on tizi+ or on your iPad or iPhone. Go to the recordings tab and under the tizi+ options you can choose your preferred default.

Scheduled recordings are always stored directly on your tizi+ storage.

 
 
Can I use my tizi+ in a fixed location and plug it into an outlet?
 
Yes, tizi+ is designed for continuous operation.
Can I pause live TV?
 

Yes, you can use timeshift with tizi.tv and your iOS device – just hit pause!

 

No! Nothing, 0, zero, nill, null, zip, zilch ... This is one of the best things about tizi!

Because tizi uses Wi-Fi to broadcast its signal, your data plan is never touched when using your tizi. No 3G, no 4G, no extra cost.

Can I watch tizi recordings on my TV
 

Yes, if you have an Apple TV and an iOS device, you can watch your recordings or live TV with AirPlay Mirroring!

You will need a strong network connection to allow it to work smoothly. Connecting your Apple TV via an ethernet cable is usually best for this.

For tizi:
Set up tizi so that it's set to tizi@Home mode which you can find instructions on how to do here. Connect tizi to the same network that your Apple TV is connected to, choose your channel and turn on Mirroring over AirPlay.

So for example, once you've picked your channel on tizi.tv on your iPhone, double click the iPhone's home button, swipe twice on the row of apps to go left past the music controls and tap the AirPlay button.

 
What is the tizi + storage adapter?
 

With the SD card adapter, you can throw your tizi+ storage microSD straight into the SD card slot on your Mac or PC.

Do you know what else is great? The tizi+ storage adapter is included with every tizi+ storage purchase!

If your Mac doesn't have a built-in SD card reader you'll need to head over to your nearest electronics store and grab yourself a USB SD card reader.

How can I reset the tizi app so it's fresh and new again?
 

If you can't seem to find any channels in the same place you used to find lots then it may be worth just resetting the app. To do this:

  • Please quit the app entirely by double clicking the home button, holding down on the tizi icon and pressing the red 'X' that appears.
  • Then go to the 'Settings' app on the iPad
  • Scroll down to tizi.tv > Reset App and Reset EPG > ON (both).
  • Then reset your tizi as well by poking a paperclip in the little hole on its side.
Which is the right Mac software for me?
 

download Mac software for tizi for Mac (DVB-C) via: www.tizi.tv/app

download Mac software for tizi for Mac (DVB-T) via: www.tizi.tv/app

download Mac software for tizi for WiFi via: www.tizi.tv/app or from Mac App Store

You will find the tizi code in the instruction booklet for your device. For legal reasons tizi.tv from the Mac App Store does not contain the required audio codecs for your tizi hardware.